So Irritated!!!

I am so supremely irritated with Washington Mutuals customer service. Why do they outsource all customer service to India????? It is so frustrating to try and talk to someone who barely speaks English and can't understand you. Why do they think this is cost effective?

I'm thinking its a big conspiracy to get people to stop calling customer service because you know how frustrated you'll get. So then they won't have to refund anything because people won't call anymore to get problems remedied. And then you get some hick that is supposedly the manager (and you know they are back here in America) that really gives a rats ass about her job and doesn't care about helping you either. And don't you dare tell me the last time I logged in was on Monday when my internet history shows I have logged on every day this week. (a little peeved here, sorry for the rant)

So now I am going to have to go into the bank with the twins on Monday after their 6 month checkups and plethora of shots to get this all straightened out. Maybe the screaming infants will work to my benefit and they will take pity on me. And if they don't I may just be tempted to staying the branch and let my babies scream until I feel like leaving. (except that I hate to hear them cry, so that probably won't work!!!) ;)

We were about to switch banks anyway because we have heard rumors that WAMU will be one of the next banks to be closing but this incident has concreted our plan.